Site Usage Agreement

This section contains the Site Usage Agreement of this website. The following terms and conditions apply to your access and the use of this website and the services provided herein by PLUS Berhad. By accessing this website and any of its pages, you are agreeing to be bound by these terms and conditions without limitation or qualification. If you do not accept these terms and conditions, please immediately discontinue your access to this website and/or use of the services.

This website and services herein are operated, administered, maintained and developed by Projek Lebuhraya Usahasama Berhad (“PLUS Berhad, We, us or our”, as the case may be) and its third party vendors. Your access of this website and use of the services herein are governed by this Site Usage Agreement including any amendments made thereto and any other additional operating policies which we, at our sole discretion, may impose from time to time ( “Terms of Site Usage”). Further thereto, we also reserve the sole right and discretion to make any amendments to this Terms of Site Usage from time to time. You are encourage to regularly access this website and your usage of the services herein subsequent to any such amendments made shall constitute your agreement and binding acceptance of the same. Notwithstanding anything contained herein, you agree and acknowledge that although this Terms of Site Usage regulate your access of this website and use of the services herein, the said services shall also be subject to the applicable terms and conditions of any agreements which may govern the subscription and use of the same


Use of Information and Materials
Products and services referred to in this website are offered by PLUS Berhad and only in PLUS Berhad′s expressways network comprising of North-South Expressways which consist of the New Klang Valley Expressway (NKVE), the Federal Highway Route 2 (FHRII), Seremban-Port Dickson Highway (SPDH) and North-South Expressway Central Link (ELITE). There may be occasions where information published by third parties who are not affiliated with or in any way related to PLUS Berhad is included in this website. Such information is included to enhance your user experience and/or is presented for your convenience only. PLUS Berhad shall not be deemed to endorse, recommend, approve, guarantee, promote or have any form of co-operation with such third parties nor to give any warranty in respect of such information unless otherwise stated by PLUS Berhad.

Copyrights and Trademarks
PLUS Berhad and other third parties (where applicable) own the trademarks, trade names, logos and service marks displayed on this website. These may not be used without the written permission of PLUS Berhad or the third party owning the copyright and the trademarks. Materials on this site are protected by copyright. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used for creating derivative works or used in any other way for commercial or public purposes without PLUS Berhad′s or the third party's prior written consent. This website and the products, technology and processes contained herein may be the subject of other intellectual property rights owned by PLUS Berhad or third parties. No licence is granted in respect of such intellectual property rights other than as set out in this Terms of Site Usage. Your usage of this website must not in any way infringe the intellectual property rights of any person.

No Warranties
Whilst every care has been taken in preparing the information and materials contained in this website, such information and materials are provided "as is" without warranty of any kind, either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a particular purpose or freedom from computer viruses is given in connection with such information and materials.

Linked Websites
This website may contain links to websites maintained by third parties (“External Sites”). These External Sites are provided for your reference only and do not represent in any way whatsoever our endorsement or sanction of the same. Accordingly, we shall not be responsible or liable for your access and use of the same or any information or materials available therein. We shall also not be responsible for any form of transmission or communication between you and the said third party or your participation or use of their information, materials, services or promotions. For this purpose, you agree to be solely responsible for the same or any portion hereof. PLUS Berhad is not responsible for the contents available on or the set-up of any other websites linked to this site. Access to and use of such other websites is at the user's own risk and subject to any terms and conditions applicable to such access/use. By providing hyperlinks to other websites, PLUS Berhad shall not be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the service/products they provide on their web site, or have any form of cooperation with such third parties and web sites. PLUS Berhad is not a party to any contractual arrangements entered into between you and the provider of the external website unless otherwise expressly specified or agreed to by PLUS Berhad.

Email messages sent to PLUS Berhad over the Internet cannot be guaranteed to be completely secure. PLUS Berhad is not responsible for any damages incurred by users if they send a message to PLUS Berhad, or if PLUS Berhad sends a message, over the Internet.

Limitation of Liability
Other than those incurred as an obligation to a customer by agreement or in law, in no event will PLUS Berhad be liable for any damages, including without limitation to direct or indirect, special, incidental or consequential damages, losses or expenses arising in connection with this website or use thereof; or inability to use by any party or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure; or arising from or in connection with any fraud or dishonest conduct of any third party including without limitation hacking and phishing, even if PLUS Berhad, or representatives thereof, have been advised of the possibility of such damages, losses or expenses.

Transmitting over the Internet
Due to the nature of the Internet, transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. PLUS Berhad is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.

PLUS Berhad do not represent or warrant that the Site will be available and meet your requirements, that access will not be interrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. PLUS Berhad makes no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with the Site.


This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.

Data Security

  • Security is our top priority. PLUS Berhad will strive at all times to ensure that your personal data will be protected against unauthorized or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.
  • All practical steps will be taken to ensure that personal data will not be kept longer than necessary and that PLUS Berhad will comply with all relevant statutory and regulatory requirements in Malaysia concerning the retention of personally identifiable information.

Security Assurance

  • Both you and PLUS Berhad play an important role in protecting against online fraud. You should be careful that your account details including your User ID and Password are not compromised by ensuring that you do not knowingly or accidentally share, provide or facilitate unauthorized use of it. Do not share your User ID and Password or allow access or use of it/them by others. We endeavor to put in place high standards of security to protect your interests.
  • You should safeguard your unique User ID and Password by keeping them secret and confidential. Never write them down or share their details with anyone. PLUS Berhad will never ask you for your Password, in order to ensure that you are the only person who knows this information.

Collection of Personal Information

  • Use of "cookies": Your visit to this site may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered through the use of “cookies”. Cookies are small bits of information that are automatically stored on a person's web browser in their computer that can be retrieved by this site. Should you wish to disable these cookies you may do so by changing the setting on your browser.

Marketing Promotions: Occasionally we may collect personal information from visitors to this site and those individuals that participate in a contest or promotion. Such information is only collected from individuals who voluntarily provide us with their personal information. We may use this information to advise them of products, services and other marketing materials, which we think, may be of interest to them. We may also invite visitors to this site to participate in market research and surveys and other similar activities.

Law and Jurisdiction
Notwithstanding from where you gain or attempt to gain access to this website and/or the services herein, you agree that this Terms of Site Usage, your performance and conduct under it, your access to this website use of the services herein and/or content and any disputes arising thereunder shall, at all times, be governed by and construed in accordance with laws of Malaysia. Further, you agree to submit and be bound by the exclusive jurisdiction of the Courts of Malaysia.